477 Bat Privacy Policy – Our Clear Commitment to Protecting Your Data

Every time we use an online platform, we share a great deal of personal information — names, phone numbers, payment details. Before handing any of it over, it's worth knowing where it goes. 477 Bat believes every user has the right to know.

We've intentionally written this Privacy Policy in plain, straightforward language — not dense legal jargon. We want you to genuinely understand what 477 Bat does and does not do with your data.

This policy applies to the 477 Bat website, mobile app, and all associated services. By creating an account and using our services, you are deemed to have accepted this policy.

477 Bat only collects information that is strictly necessary to provide its services. We never ask for excessive or unnecessary data.

Directly collected data (provided by you):

• Identity Information: Full name, date of birth, national ID number (for KYC verification).
• Contact Information: Mobile number, email address.
• Payment Information: Mobile banking numbers (bKash, Nagad, Rocket, etc.) — card numbers and bank account details are never stored.
• Account Information: Username and password (stored in hashed form).

Automatically collected data:

• Device Information: Operating system, browser type, and screen size.
• Network Information: IP address and Internet Service Provider.
• Usage Data: Pages visited, time spent, and games played.
• Transaction Information: Deposit, withdrawal, and betting history.

477 bat collects data through various methods. Each approach is transparent and conducted with your knowledge:

• Registration & KYC Forms: When you create an account or complete identity verification.
• Transaction Processing: Via payment gateway during deposits or withdrawals.
• Gaming Activity: When participating in Sports Betting, casino, or other games.
• Support contact: When you report an issue via live chat or email.
• Cookies & Tracking: Automatically, while using the website or app.

477 Bat uses your data only for specific purposes. All purposes are clearly outlined below:

• Account Management: Login, balance management, and personalised experience.
• Payment processing: Processing deposits and withdrawals.
• Identity Verification: KYC process to prevent fraud and misuse.
• Customer Support: Resolving your issues and handling complaints.
• Legal Obligations: Complying with AML regulations and reporting to regulatory authorities.
• Platform Improvement: Analysing usage patterns to improve your experience.
• Relevant offers: Sending you relevant promotions based on your preferences (with opt-out available).

Your data will not be used for any purpose beyond those stated above. Should a new purpose arise, your prior consent will always be obtained.

477 Bat never sells your data. However, in certain circumstances, limited information may be shared with trusted partners:

• Payment providers: Mobile banking partners such as bKash, Nagad, and Rocket. Only the information required to complete a transaction is shared.
• KYC Verifier: Licensed verification services for identity confirmation.
• Game Provider: Game providers whose content we use, such as Evolution Gaming and Pragmatic Play.
• Law Enforcement: When required by legal order or investigation, and only under a legal obligation to do so.
• Security Auditor: To verify platform security — all data is anonymised beforehand.

Cookies are small data files stored in your browser. 477 Bat uses cookies to enhance your experience. See below for the types of cookies we use:

Optional cookies can be disabled through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

477 Bat does not retain data longer than necessary. Retention periods by data type:

• Account Information: For the duration of account activity + 5 years after closure (for legal compliance).
• Financial Transaction Data: Up to 7 years in compliance with AML regulations.
• KYC Documents: 5 years after account closure.
• Support Conversations: 3 years.
• Website Analytics: 2 years (in anonymized form).
• Marketing preferences: Until you opt out.

Once the retention period expires, data is deleted completely and securely. No backups or archives are kept.

You have several important rights regarding your data. 477 bat fully supports and upholds these rights:

477 bat strictly does not serve anyone under the age of 18. We never knowingly collect any information from minors.

If we discover that any minor's data exists in our system, the account will be immediately closed and all associated data permanently deleted.

477 Bat uses industry-leading technology to keep your data secure:

• 256-bit TLS/SSL encryption: All data transfers are encrypted.
• Password Hashing: Via the bcrypt algorithm – even we cannot see your password.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Penetration Testing: Simulating external hacking attempts to identify vulnerabilities.
• Data Center Security: Physical access controls and 24/7 surveillance.
• Data backup: Encrypted backups stored at separate geographical locations.

That said, no online platform can guarantee 100% security. In the event of a data breach, we will notify affected users within 72 hours and act swiftly to resolve the issue.

This Privacy Policy may be updated from time to time due to changes in law or technology. When changes occur:

• At least 14 days You will be notified in advance.
• Full details of any changes will be sent to your registered email address.
• A clear notice will be displayed on the platform.
• For significant changes, your fresh consent will be obtained.

Previous versions are archived. Contact us if you'd like to review an earlier version.

If you have any questions about this Privacy Policy or wish to make a request regarding your data, please get in touch. We're happy to assist.

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